Privacy Policy

Last updated: April 2026

Plain English summary: We collect only what we need to run the service — your email to sign in, your name and club for your profile, and player first names / age groups you choose to add. We don't sell your data, we don't show ads, and we don't share your information with third parties except the infrastructure providers that power the app (listed below).

Who we are
What information we collect
How we use your information
Player data and children
Third-party services
Data retention
Your rights
Security
Cookies
Changes to this policy
Contact us

1. Who we are

MiTeam.pro is an AI-powered coaching assistant for grassroots football coaches. The service is operated as a sole trader / small business. References to "we", "us" or "our" in this policy refer to MiTeam.pro.

For privacy enquiries, please use our contact form.

2. What information we collect

Account information

Email address — used to create and access your account
Full name — displayed in the app and on reports (optional, you can use any name)
Club name — displayed in the app and on reports (optional)

Usage data

Session plans you generate (stored so you can revisit them)
A count of how many session plans you have generated (to manage free tier limits)

Player data (you provide)

Player first name or nickname
Age group (e.g. U9)
Position (optional)
Coaching notes you write about a player

Contact form

Name, email address, and message content when you contact us

Game Day data

Match scores, player minutes, and substitution records for games you log

3. How we use your information

We use the information we collect solely to provide and improve the MiTeam.pro service:

To authenticate you and maintain your account
To generate AI-powered session plans using the parameters you provide
To display your squad, notes, and game history within the app
To generate parent reports on your behalf
To enforce the free session plan limit and manage Pro upgrades
To respond to messages you send via the contact form

      We do not: sell your data, use it for advertising, share it with third parties for their own purposes, or use it to train AI models.
    

4. Player data and children

MiTeam.pro is a tool for adult coaches. Children do not use the platform directly and do not create accounts.

Coaches may choose to enter limited player information — typically a first name or nickname and an age group. We treat this data with care:

Player data is only visible to the coach who entered it
We recommend coaches use first names or nicknames only — full names are not required
Player data is stored securely and not shared with any third party
Coaches are responsible for ensuring they have appropriate permission from parents or guardians to record and store player information in digital tools, in accordance with their club's data handling policies

If you are a parent or guardian with a concern about data entered about a child, please contact us and we will respond promptly.

5. Third-party services

We use a small number of infrastructure providers to operate the service. Your data may be processed by these providers as part of normal operation:

Supabase (supabase.com) — database and authentication. Data is stored on servers hosted by AWS in the United States. Supabase is SOC 2 compliant.
Vercel (vercel.com) — website hosting and serverless functions. Based in the United States.
Anthropic (anthropic.com) — AI model provider. Session plan prompts (which include age group, player count, and training focus — but not personal names) are sent to Anthropic's API to generate plans. We do not send personal names or player data to Anthropic.

We do not use Google Analytics, Facebook Pixel, or any advertising or tracking technology.

6. Data retention

We retain your account data for as long as your account is active. If you wish to delete your account and all associated data, please contact us and we will action it within 30 days.

Contact form messages are retained for up to 12 months for reference purposes, then deleted.

7. Your rights

Under the Australian Privacy Act 1988 and, where applicable, the EU General Data Protection Regulation (GDPR), you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your data
Object to or restrict how we process your data
Receive a copy of your data in a portable format

To exercise any of these rights, please contact us. We will respond within 30 days.

8. Security

We take reasonable steps to protect your information. All data is transmitted over HTTPS. Authentication is handled by Supabase, which uses industry-standard security practices including bcrypt password hashing and JWT tokens. Database access is controlled by row-level security policies so each coach can only access their own data.

No method of transmission over the internet is 100% secure. If you discover a security vulnerability, please contact us responsibly.

9. Cookies

MiTeam.pro uses only functional cookies — specifically, an authentication session cookie set by Supabase to keep you logged in. We do not use tracking cookies, advertising cookies, or analytics cookies.

You can clear cookies at any time via your browser settings. Doing so will sign you out of the app.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will indicate the date of the most recent update at the top of this page. Continued use of the service after changes are posted constitutes acceptance of the updated policy.

11. Contact us

For any privacy-related questions, requests, or concerns, please use our contact form. We aim to respond within 2 business days.